Camper Code of Conduct

It is our goal to provide a positive experience for all of our campers. An important part of this is creating a safe environment—physically, emotionally and spiritually—for all of our participants and staff members. This means The YES has behavioural expectations for campers and staff that allow us to function safely and fairly as a camp community.

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To assist us in offering the best camp experience possible for everyone and to ensure that you fully understand what is expected, please review our Camper Code of Conduct.

 

Camper Health

We want to ensure that all campers and staff remain as healthy as possible while at camp. Due to the concern of transmitting communicable diseases to other campers or staff, we ask parents not to send their youth to camp if they are experiencing any of the following: diarrhea, dry cough, vomiting, fever, respiratory illness, eye discharge, sore throat, loss of taste or smell, or chest pain or pressure. 

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Youth should not attend camp until they have been symptom-free for at least two weeks. If a camper develops any of these symptoms while at camp, parents will be contacted and the camper will be sent home.

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If a youth cannot attend camp during their assigned week due to illness, we will make all possible efforts to move them to a different week or refund your fees, according to our refund policy. Therefore, we urge you to ensure you do not send youth to camp while ill for the safety of other campers and staff.

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If you have any questions regarding this, please contact our office.

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Medical Incidents

Contacting Parents

If a camper requires urgent medical attention, parents will be contacted. If we are unable to reach the primary contact, we will leave a detailed message if possible and then try to contact the alternate emergency contact.

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Parents will also be contacted under all of the following circumstances:

• A camper needs to be taken to the hospital or clinic

• If potential head or spinal injuries are suspected

• Vomiting or diarrhea for the camper occurs more than once

• The camper has lice

• The parents have requested to be contacted for specific items

• Behavioural concerns and support

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Seeking Medical Support

When to seek additional support can be a very subjective decision for the First Aid attendant and it will depend largely upon the individual’s experience and training. The rule of thumb is that when there is any doubt in the mind of the First Aid attendant as to injury or treatment, the camper will be sent to a clinic or to emergency for assessment.

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Obvious concerns that would cause this to be done immediately include:

• Any compromise or potential compromise to ABC (airway, breathing, or circulation)

• Any wound not treatable with simple first aid

• Any allergic reaction not responding to minor treatment

• Any potential sprain or break

• Any infection

• Any fever that lasts longer than 24 hours

• Swelling or bites that get progressively worse (red, hot, and painful)

• Any serious burn, or even a minor degree burn on a large part of the body

• Any complaint related to a serious prior condition

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Payment and Refund Policy 

Payment of Camp Fees:

Camp fees can be paid in full at registration or broken into smaller payments through a payment plan.

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A $75.00 non-refundable registration fee applies to all camp registrations and is retained for administrative purposes.

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Cancellation and Refund Policy:​

If you need to adjust your registration or switch camp sessions, please contact our office as soon as possible. Refunds are issued according to the timelines below and are calculated based on the full program fee of $1,025, excluding the non-refundable registration fee.
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Cancellations One Week or More Before Camp

Cancellations received 8 days or more before the program start date will receive a full refund of the program fee, minus the $75.00 non-refundable registration fee.

 

Cancellations Within One Week of Camp

Cancellations received 7 days or fewer before the program start date will receive a partial refund.

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The following amounts will be retained:

• $275.00 of the program fee

• $75.00 non-refundable registration fee

 

​​The remaining balance will be refunded.

 

Medical Cancellations

Full refunds of the program fee will be issued for cancellations due to illness when supported by a medical note, excluding the $75.00 non-refundable registration fee.

 

Partial refunds may be considered if a participant must leave camp early for medical reasons and is unable to return for the remainder of the program.

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Early Departure During Camp:

Non-Medical Early Departure

If a participant leaves camp early for reasons unrelated to illness or injury, no refund or credit will be issued. This includes homesickness, even if camp staff determine that returning home is in the participant’s best interest. Parents or guardians are responsible for arranging and covering all transportation costs for early departure.

 

Dismissal for Code of Conduct Violations

No refunds will be issued for participants dismissed from the program due to a violation of the Camper Code of Conduct. Parents or guardians are responsible for arranging and covering all transportation costs for early departure.

 

Transportation Support and Fees for Early Departure

If YES staff are required to assist with transportation for a participant leaving camp early, a minimum transportation support fee of $150.00 will apply. This fee covers staff time and mileage based on current CRA rates. Subsidies and sponsorships do not cover transportation support fees.

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Accommodations

Sleeping arrangements at camp are determined based on gender identity. Please contact the office if you require more information or want to request a different arrangement. We can be reached at 604-960-1377 or info@theyes.ca. To recognize and celebrate the experience the community has shared during the week, camp staff supervise a sleepover on Friday night during each camp. Campers are given the choice to sleep in a supervised communal area or return to their typical sleeping area. During this activity, staff provide clear guidelines and direct supervision at all times.

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Camp Staff

Staff volunteers are required to submit a new application every year and must agree to a Criminal Record Check every year. As well, once selected, staff are required to attend and complete the Staff Training Retreat prior to the start of camp. Our staff team will include many individuals certified in first aid and lifeguarding, and each week of camp, there will be four staff members dedicated to these tasks.